A Mobile Training Manual for Part-Timers!

May 2019

Founded in 1952, KFC is a global fast-food restaurant brand operating more than 200 stores in Korea.

Purpose & Goal of Using TouchClass

To introduce mobile learning as it is difficult to provide offline training to on-site employees, including part-timers, whenever necessary, due to frequent staff replacement

How TouchClass was Applied

  1. Create a product manufacturing manual as contents.
  2. Create contents in various forms, such as GIF, video, and audio, to attract the attention of the employees.

Results

Any updates or modifications can be done by the manager through Editor without incurring any cost to additionally create or modify the contents.

Interview
  1. Manager

    We are happy to see that the manager at each store is voluntarily using TouchClass Submanager to add members and register for a course. It turns out to be especially convenient when the headquarters sends a push notification to all the stores at a time.

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